RL
Riyaz L

1 reviews | Active since May 2016

12 May 2016, 12:13

Private Bankers poor sercice

<p>Hi </p> <p>FNB private bankers are really poor , they never respond to queries , never get back to you.</p> <p>I have asked them to resolve my vehicle finance query now almost 4 months ago and have had no success. You pay an extra fee for the private banking service but it seems as though that fee is being used for advertising. </p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 May 2016, 13:01
Official

Good Day Mr. Latib,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 921315.

Regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)