MS
Marvin S

1 reviews | Active since Aug 2015

23 Nov 2016, 12:53

Private bankers not available

<p>I am getting no response via email or telephonically for private banking. I have been requesting a service for more than a week now. Can I please have my request attended to ASAP.</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Nov 2016, 13:03
Official

Good Day

I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)