1 reviews | Active since Mar 2009
Private Bankers never available
<p>I don't understand why the private bankers are forever unavailable. I have had 2 different private bankers and have never had the pleasure of getting assistance when I need it. Can't FNB have someone else to assist if your personal banker is unavailable? Why pay the expensive monthly fees if they are never around to assist? </p>
Good Day
Thank you for taking my call earlier.
Please accept our apologies for the disappointing experience and the unnecessary concern caused.
we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint 985372
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)
Good Day
Thank you for taking my call earlier.
Please accept our apologies for the disappointing experience and the unnecessary concern caused.
we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint 985372
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)