Private bankers for Private wealth pointless

The private banker for my Private Wealth portfolio seems not to care or be bothered by her customer's well-being. Arrogant and unhelpful service you pay a premium for is not worth it. I want my bank charges to reflect the service I'm getting from private wealth, bankers do not add value to private wealth customers (based on experience).

You would think your private wealth banker will reach out to you before your investment account matures, maybe talk about new options or even look after the customers best interest. This is not the case with private wealth banking.