1 reviews | Active since Jan 2013
Private bankers, do they actually exist???
Yet again, your private bankers are AWOL. I have left numerous messages, emails and no response. This has been going on for the last 3 working days (excluding the weekend). This is unacceptable! Either this gets resolved, or I am downgrading my account, as I currently have to fix every problem up myself. They are never available, and never contact me back.
Good Day Mark
Thank you for bringing this to our attention.
We acknowledge your complaint.
Your complaint has been routed to the relevant department for further investigation and resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Mark
Thank you for bringing this to our attention.
We acknowledge your complaint.
Your complaint has been routed to the relevant department for further investigation and resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***