kK
kalideen K

1 reviews | Active since May 2016

04 May 2016, 13:44

Private Bankers a waste of time

As "private clients of FNB" a few perks are expected. NO... the private banker sits in an ivory tower in Umhlanga and does not even respond to emails! FNB private banking is an added cost with NO benefit review this section of your company.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 May 2016, 08:33
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 917296.

Regards Complaints Resolution

Melinda Duvenhage Email address: *** Tel number: *** (option one)