1 reviews | Active since Jul 2016
Private banker - yeah right FNB!
I contacted my private banker to discuss my portfolio. She does not reply to email and when phoning her the phone just rings. Now that is how a private banker should be. Absolutely pathetic. I am moving my portfolio away from FNB in totality!
Good Day Eugene Buitendag ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Eugene Buitendag ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***