1 reviews | Active since Sept 2014
Private banker poor service
Hi,
I am a Private Banker and I pay a lot of charging for poor service. Last week on Thursday 31/08/2017 I sent a request to decrease my overdraft limit, till today! Why is it taking so long? And it's not the first time getting thing horrible service, a month ago I requested a stamped bank statement it took them a week to send me. What's the point of paying a lot of charging for a bad service!!
Regards, Fundi
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number *** was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number *** was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)