DS
David S

1 reviews | Active since Oct 2010

01 Nov 2016, 10:13

Private banker nightmare

<p>I am sick to death of asking for a new private banker. I have sent 4 queries to my banker and not one has been answered. He is the most useless person I have ever encountered.</p> <p> </p> <p>PLEASE CAN I BE ASSIGNED A NEW BANKER AND CAN SOMEONE PLEASE ADDRESS MY QUERIES!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Nov 2016, 11:29
Official

Good Day dash2211,

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)