1 reviews | Active since Oct 2010
Private banker nightmare
<p>Can I please (for the umteenth time) get a new private banker and a new business banker. I am so tired of contacting these guys and not getting a reply. I have begged for new people to be assigned to my account, but FNB keeps ignoring me. <br /><br />If not actioned today, I will move my business and personal accounts away from FNB.</p>
Good day Mr. dash2211
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Mr. dash2211
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***