RM
REFILWE M

1 reviews | Active since Jul 2015

11 Oct 2018, 08:46

Private Banker My Foot (FNB)

Hi, I'm a frustrated loyal FNB Private Client. I've been sending several emails and calling "My Private Banker" Eva Phiri but with no response. My account had been blocked for three days now! WHY ARE WE GIVEN PRIVATE BANKERS IF I HAVR TO CALL THE CALL CENTRE FOR ASSISTANCE.

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Oct 2018, 09:33
Official

Good Day Refilwe

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

RM
REFILWE M's update11 Oct 2018, 14:52
Reviewer Update
Hi, I sent the documents on the 10th already to Eva