JvdM
Jacques van der Merwe

1 reviews | Active since Jun 2013

25 Aug 2016, 16:25

Private Banker ignores my request.

<p>I've send my Private Banker, Notemba Tshede, an e-mail (rep**** on an introduction e-mail I received from him) on Tuesday, 23 August 2016, to give notice on 2 of my properties that is incorporated in a structure loan. It has been 2 days ago and I have not even received an acknowledgement of my request... This is poor service!!! </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Aug 2016, 09:18
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 999836.

Regards Complaints Resolution

Melinda Duvenhage

Email address: ********** Tel number: ********** (option one)