Private banker FNB

Item: FNB (First National Bank)
Rating: 1
Author: Gys E

I have contacted my private banker on 28/09/2018 via email. I got a response that he will contact me in 24 hour business day. It is today 19/10/2018 and I am still waiting. What is the use then of a private banker.

Helpful (0)

Replies (2)

FNB (First National Bank)'s replyOfficial

19 Oct 2018, 13:50

Good Day Gys

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

FNB (First National Bank)'s reply19 Oct 2018, 13:50

Official

Good Day Gys

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

Gys E's updateReviewer Update

19 Oct 2018, 14:16

thank you My private banker helped me.

Gys E's update19 Oct 2018, 14:16

Reviewer Update

thank you My private banker helped me.