1 reviews | Active since Dec 2011
Private Banker changed and I was not notified
So in my view it is still the most innovative bank in SA. Just when I was celebration my free 1 gig data, saying no bank can beat that, they go and changed my banker. mmmmmm stopped celebrating because I am thinking....... you notified me about the 1 gig,,,,, it was important to do that but it most important to notify about changing my banker.
So I am really SAD,
Does my bank even know that we get attached to our bankers?
Oh Well, I will just phone my new banker introduce myself then ask for assistance. What can I do.....mmm
Hello Mmeawandie,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello Mmeawandie,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)