EM
ELIZABETH M
1 reviews | Active since Jan 2015
16 Oct 2015, 13:30
PRINTING STATEMENT
Today I have been to FNB WOODMEAD just for a statement. it took me an hour and half to get service. firstly I had to print the ticket that one prints and my ticket number was called I went to counter only to be told if I have online banking I must print my statement online its cheaper that way. I went on and login to print my statement only to be told that the computer I was using I was not connected to the printer. I had to logout and use another computer. no one is there to assist they just stare at you like you are some kind of a fool.
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Replies (1)FNB (First National Bank)'s replyOfficial
16 Oct 2015, 13:41Hello lizzysithole 999,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 788125.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 788125.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Best regards,
FNB (First National Bank)'s reply16 Oct 2015, 13:41
Official
Hello lizzysithole 999,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 788125.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 788125.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Best regards,
