RB
Riaan B

1 reviews | Active since Jun 2018

26 Jun 2018, 18:44

Primitive Banking

The private clients business unit is *********** and not interested in offering what they promise. It took the Private Banking business unit 5 days to return on a request for travel insurance.... Private banking. This is a joke.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Jun 2018, 08:30
Official

Good Day Riaan Bothma,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to private clients to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***