JE
Jaques E
1 reviews | Active since Nov 2015
19 Nov 2015, 09:11
PRIME FNB CLIENT YET I GET DECLINED ON FNB CONNECT
I am not a happy FNB client right now. I have been banking with FNB for years, all my vehicles are financed through Wesbank and my business accounts are with you.<br> <br> I have been a good client, yet you not being good to me. tried to apply for a Laptop, however I was declined. I called the call centre and they said my expenditure shows a negative. IMPOSSIBLE with my account. No one can help me.<br> <br> Please may someone get back to me and explain how to fix this as I would like to order a smart device before moving on!
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
19 Nov 2015, 09:17Hello esterhuyse91,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Premier banking suite who will provide you with feedback.
The reference number is 815381.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Premier banking suite who will provide you with feedback.
The reference number is 815381.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply19 Nov 2015, 09:17
Official
Hello esterhuyse91,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Premier banking suite who will provide you with feedback.
The reference number is 815381.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Premier banking suite who will provide you with feedback.
The reference number is 815381.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)