1 reviews | Active since Jan 2012
Price Increase Within 5 Months
<p>Being a Client of FNB Connect for 5 months, one would expect no surprises in terms of a price increase as well as breaking the terms of my contract and not rolling over my minutes. To add to my frustration I was never notified of the increase and to date FNB connect have ignored my calls logged and email correspondence.</p> <p> </p> <p>Appalling service !!!</p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ********** .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ********** /> Tel number: ********** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ********** .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ********** /> Tel number: ********** (option one)