CP
Conrad P
1 reviews | Active since Oct 2022
25 Jun 2024, 13:35
Previous Issue Never Resolved?
Hi, HelloPeter Team @ FNB, My previous complaint was never resolved, they just stopped responding.
Summary: We opened a business bank account, it was immediately put on hold. Reason being: They required a clearance letter from the SAFPS.
As stated in my mails, we aren't able to obtain that letter within like a few years due to some identity theft my partner was a victim of.
Please assist in opening the account, we need alternatives to get the account out of a holding state, please! The Clearance Letter is not an option said the SAFPS.
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Replies (1)
FNB (First National Bank)'s replyOfficial
25 Jun 2024, 14:36Good Day Mr Conrad Pitzer
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF.
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF.
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Best regards,
FNB (First National Bank)'s reply25 Jun 2024, 14:36
Official
Good Day Mr Conrad Pitzer
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF.
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF.
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Best regards,