JH
Jeremy H

1 reviews | Active since Jan 2010

12 Jan 2016, 16:47

Previous FNB Client now NON FNB Client = NO PayPal

The FNB promise: \FNB's Withdraw service with PayPal(TM) allows South Africans to withdraw funds from a PayPal(TM) account to any South African bank account."<br> <br> I want to highlight the above word: ANY.<br> <br> Apparently not if you once upon a time had an FNB bank account.<br> Excuse me but I should not be forced to open an account simply in order to register the PayPal portal for Non FNB clients.<br> <br> I used to be with FNB.<br> I do not want to be with FNB again.<br> I do not want to open an account with FNB.<br> <br> Resolve this FNB. I think when you state a NON FNB customer can withdraw their PayPal funds your company representatives should not state I need to open an account to do so.<br> A simple reset of my inactive online profile should be possible for a tech savy company."""

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Jan 2016, 09:45
Official
Hello Jeremy6,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 847137.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)