TS
TEBOGO S
1 reviews | Active since May 2011
08 Oct 2019, 13:17
Prescribed debt ****
Hi, I have just received a call that i interrupted the prescription. the truth is, this loan was already prescribed when I called in 2017 to ask why there was a debit of R2000 on a prescribed debt. No one contacted me between that day and the last time i logged this complain again. I was advised t contact recoveries, why are they not contacting me to explain this ? The truth is, the debt has prescribed long ago and it must be removed from my account. Otherwise someone who really understand what is happening must contact me and explain why you are refusing to remove this thing.
Helpful (0)
Replies (3)0
Replies (3)
FNB (First National Bank)'s replyOfficial
08 Oct 2019, 14:52Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply08 Oct 2019, 14:52
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
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TEBOGO S's updateReviewer Update
10 Oct 2019, 15:19Hi,
I am still waiting for response. I didn't interfere with the prescription, I was just a querying why I was debited R2000 on an already prescribed debt.
I am still waiting for response. I didn't interfere with the prescription, I was just a querying why I was debited R2000 on an already prescribed debt.
TS
TEBOGO S's update10 Oct 2019, 15:19
Reviewer Update
Hi,
I am still waiting for response. I didn't interfere with the prescription, I was just a querying why I was debited R2000 on an already prescribed debt.
I am still waiting for response. I didn't interfere with the prescription, I was just a querying why I was debited R2000 on an already prescribed debt.
TS
TEBOGO S's updateReviewer Update
16 Oct 2019, 11:49Hi, When are you removing the prescribed ***** from my profile?
TS
TEBOGO S's update16 Oct 2019, 11:49
Reviewer Update
Hi, When are you removing the prescribed ***** from my profile?