RW
Rosalind W

1 reviews | Active since Nov 2016

18 Oct 2018, 11:48

Prescribe Debt

I wrote a review regarding FNB about a credit card I had I have emailed for the debt to be prescribed as it is more than 3 years but nothing I have spoken to Roxanne after my first complaint and had no further feedback, but I received an sms from attorneys regarding this CC why is it so difficult to just finalise a matter from 7 or 8 years ago. I'm so tired of getting sms etc. Really how do you move forward???

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Oct 2018, 12:15
Official

Good Day Miss Rosalind Wessie

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***