jR
jolene R
1 reviews | Active since Jan 2011
30 Apr 2015, 11:04
Prepared to lose a customer?
Do I mean that little you FNB who says : HOW CAN WE HELP YOU? simple, well I think .. I want to stop a debit order. the first person I spoke to \guided"me through the process online. then to my shock"
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Replies (1)
FNB (First National Bank)'s replyOfficial
30 Apr 2015, 11:17Hello jolenevr,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to FNB Customer Contact who will contact you shortly.
Complaint reference 675843.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to FNB Customer Contact who will contact you shortly.
Complaint reference 675843.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply30 Apr 2015, 11:17
Official
Hello jolenevr,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to FNB Customer Contact who will contact you shortly.
Complaint reference 675843.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to FNB Customer Contact who will contact you shortly.
Complaint reference 675843.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)