1 reviews | Active since Sept 2018
Prepaid arrears??
I tried to buy my prepaid electricity via the FNB app instead of getting a token I got a message to say the money had been used to pay arrears. What arrears?? I am on prepaid I want my Money back!!
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Service Provider who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Service Provider who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)