MB
Maryna B
1 reviews | Active since Jan 2019
12 Jul 2019, 07:59
Premium refund still mot finalised
I settled my personal loan on the 22 of June and a premium still went off my cheque account on 26 June, My premium refund has still not been done after I logged a complaint on Hello Peter on Wednesday morning and was informed it will be done within 48 hours, could someone please inform me what os going on
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
12 Jul 2019, 11:45Good Day Maryna Barker
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply12 Jul 2019, 11:45
Official
Good Day Maryna Barker
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***