Premium & Credit Card Application Disaster SI***

I don't even know why I tried again. After my first application failure due to the FNB mistakes you can see the review here. https://www.hellopeter.com/first-national-bank/reviews/new-credit-card-approval- **********

I tried again this month. I almost thought I made it but yet again it was a mistake.

I want to be able to earn ebuck and app**** for a credit card but was told I cannot earn ebucks just with a credit card so I app**** for a premium account package.

After receiving the debit card yesterday I received an email today notifying me the credit card was declined due to affordability. Even though I save about 70% of my salary with proof and have an excellent credit record according to Transunion, Experian and XDS.

After a phone call and being transferred 3 times and been on hold, for 32minutes I could not even cancel the card they already sent to me. Totally ridiculous. Why sell me a package and then only deliver 50%.

It's amazing to see that a company that is built on working with their customer on a personal manner and manages their money can be so institutionalised that a customer is productised to a number and is passed between service centres of the same company although is sounds like they were working for different companies in different countries.

I have never struggled so much to get a service that I am will willingly pay for this much and waste precious time in doing so.

They advertise easy banking and being SA's best I say !@#$W$%