Premier Support

<p>I purchased multiple data bundles through the FNB app and they didn't credit my phone, I contacted FNB premier to resolve it.</p> <p> </p> <p>First, they tell me they cannot see the transaction on my cheque account so I sent them a screenshot showing the transactions then after 3 weeks they came back to me saying the data bundles were credited... to which I sent them proof it wasn't by means of the transaction history of the airtime and bundles load on to my phone. now I must ask Vodacom for a statement because I am apparently lying about the bundles not being credited.</p> <p> </p> <p>The support from FNB is very lacking they just don\t seem to care and the canned responses from their support make it even more frustrating...</p> <p>This whole experience has shown me it's time to move to another bank because of it almost not worth fighting with FNB over a few hundred rands of data bundles.</p> <p> </p> <p> </p>