Premier Suite ****

Absolutely Horrible. I pay every month a certain amount for the illusion of being a premier suite banker and when I phone this **** Premier Suite with any problem or issue I get shown away or transfered to another department which also can't assist me, and today I have spent a total of almost 2 hours on the phone trying to get the R3000 which is owed to me back into my account. So for me to pay this amount and receive the retarded service that I am receiving makes me sick and makes me doubt any ability that FnB as a bank has. Resolve my issue Today!!! or I will make a point to take this issue further. The R3000 owed to me is Money I need for a mediacal issue.