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hendrik H

1 reviews | Active since Dec 2016

09 Jun 2018, 10:26

Premier Service VERY BAD

Very unhelpful and rude person on the app chat. Disappointing that she was not able to get me online with the credit card ***** department. "Thank you for chatting with Ayanda Makhubu, should you need anything further, please chat to us on the FNB App"

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Jun 2018, 11:27
Official

Good Day Hendrik Claasen

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***