1 reviews | Active since Jul 2012
Premier service shocking!
<p>I am experiencing shocking service from "premier" banking with FNB. I have 5 outstanding queries still pending with FNB and they are just being ignored! Why am i expected to follow up on a continual basis? this is not premier service! I expect a response from all 5 pending issues with FNB which just seem to be ignored!</p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)