LM
Lynne M

1 reviews | Active since May 2016

14 Jul 2016, 05:35

Premier service a hoax

<p>Since I joined as a premier client, I have never ever been able to get hold of my 'private banker'. Not even during banking hours, needless to say after hours. I have sent at least 6 emails and none of them were ever answered. This is just another way for FNB to solicit money from their clients and neglect the hand that feeds them.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Jul 2016, 08:40
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 962391.

Regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: 087 ********** (option one)