1 reviews | Active since Feb 2017
Premier / Private Banking - Just a gimmick!
It's not often that I have to contact my bank with (an) issue/s I might be experiencing regarding my cards/account but when I do, especially if it's via the premier/private banking channels, I expect a prompt response! Hell, in this case, I would appreciate any response seeing as how I have not heard back from FNB since logging a call to sort out my banking issue 3 days ago!
Really poor service and just all round gimmicks when it comes to certain products/services!
Hello suman ,
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello suman ,
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)