premier lounge poor service
Hi. I requested an increase in my overdraft. The quote was sent. I rep**** with a question now had gotten back to me. The fees I am paying just to have the premier lounge service is so I can get a decent service. And the fees on having an overdraft is ridiculous.
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FNB (First National Bank)'s replyOfficial
12 Aug 2015, 16:33Hello brondan82,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Premier Banking who will provide you with feedback.
The reference number is 739533.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Premier Banking who will provide you with feedback.
The reference number is 739533.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply12 Aug 2015, 16:33
Official
Hello brondan82,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Premier Banking who will provide you with feedback.
The reference number is 739533.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Premier Banking who will provide you with feedback.
The reference number is 739533.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)