Premier division means nothing at FNB, don't be fooled

<p>I ordered a credit card, my old credit card balance was transferred over, all well and good, but after nearly a month of waiting for the credit card to arrive I decided to cancel the account. Paid the card balance that was reflected on the statement and phoned the bank to cancel the account. The person who took the call said they would still be cahrging me the account fee's and a whole months interest even though the month was not over and I couldn't use the account. I then wrote a Hello Peter complaint about that. Got a call from FNB when I once again instructed them to close the account. When i looked at my bank account again, the account was still open, being billed for and I was still having to pay interst on what was now outstanding, the full month of interest from the pervious month as well as the account fee. I wrote on the FNB website to let them know about my complaint more than 3 working days ago, still no one has bothered to contact me or rectify the situation. What a bunch of useless people! They have no clue what customer service is about. Dont pay the higher prices for the usless service.</p>