Premier Client receiving pathetic service / FNB Unable to provide feedback on Bond Insurance too.

Terrible experience getting documentation for an existing home loan, and getting my Premier account setup has also been a nightmare. I don't even have my card yet.

I have been paying a bond for a good few years now.

All I've requested was my home owners insurance schedule to submit to my broker.

I've been waiting since Saturday, every phone call I make, I get sent from pillar to post, and I've also been given numbers that don't exist.

You people are wasting my time.

I was considering moving my salary over to FNB but this service is unacceptable, strongly considering moving my bond, etc away from FNB.

Please provide me with the information I require, as it's owed to me.

If not, then I will just take my money elsewhere.