Premier Client Customer Service SUCKS!!!

<p>This is my second time visiting Hallo Peter for exactly the same problem........ FNB Premier's absolute lack of service!! </p> <p> </p> <p>I submitted a simple enquiry to my "Private Banker" on the 26th of September 2016 and to date I have not received as much as a phone call regarding this matter. This is absolutely ridiculous as I have a Premier debit and credit card account, a gold personal account, a business gold account and a 32 days’ notice account with FNB. What more do I need to do before they see me as important enough to assist me!?</p> <p> </p> <p>I really do not understand why I have to make a scene every time I have a simple request.</p>