AS
Antoinette S
1 reviews | Active since Dec 2015
02 Jul 2019, 11:58
premier banking suite useless no service
Request sent on the 26th, response received. We have received your query and would like to advise you that your team of bankers is processing your request. Please expect a response within 48 hours. Your reference number is CAS-***-R0D3F9
Still nothing. It's becoming a norm now. Premier banking only works when you log a complaint on Hellopeter.
I don't want any calls from them, they are useless. Please just action my request and email me thanks
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Replies (1)
FNB (First National Bank)'s replyOfficial
02 Jul 2019, 12:51Good day Antoinette,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply02 Jul 2019, 12:51
Official
Good day Antoinette,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF
Regards,
Hello Peter Complaints Team
***