Premier Banking - Slow and can't do anything

<p>Everytime I use fnb premier banking, it is very slow and then they usauuly cannot assit me. I have requested that my debit order of my vehicle must be moved to the 28 of each month. SAme problem again phoned me after hours and they want to transfer my call to west bank. Why do we have premier banking, because it is a call centre that cannot do anything!!! First request = Ref: SI- ********** , (was send on the 5 october 2016, last week wednesday), here is my second request Ref: SI- ********** . Just change my debit order date to the 28of each month for my vehicle, please JUST send me mail that it has been changed</p>