MW
Marko W

1 reviews | Active since Dec 2015

11 Nov 2016, 09:09

Premier Banking Service

<p>I have been logging a query with my 'premier'bankers since Friday 4 November 2016, and although their promises are to answer within 48 hours, they never do. I lodged another querie, and heard nothing within 48 hours, but no anwer<br /><br />FNB is big media talk, but none of their promises realise - I wish I never moved to them.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Nov 2016, 10:22
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)