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renzo H

1 reviews | Active since Aug 2017

25 Aug 2017, 14:47

Premier Banking- ref ***

i have now logged several queries with FNB only to get NO joy from you.. when i call premier banking Seipati Kukame refused to speak to me and hasn't responded to my emails, what is the use of a premier banker if you give NO service! you have 24 hours to correct my profile or i will move to a bank where i actually get service.. no that FNB cares as all clients are just numbers!

your service is appalling!!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Aug 2017, 15:39
Official

Good Day,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

Your complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)