Premier Banking Not Worth it

I logged the same complaint 3 weeks ago. I was given assure on email that the necessary disciplinary steps were taken to rectify the gap in service. Guess what, i logged a new call for service. 1 week later no feedback. Whats the point of banking with FNB. Whats the point of Premier Banking when it adds no value to me. I pay extra for no service...Lets hear what your excuse for the lack of service is...all FNB is good for excuses and taking money...service lacks. Time to move on!!!