1 reviews | Active since May 2016

01 Oct 2017, 13:03

Premier Banking not so premier

I swear the person was trying to be obtuse talking to me. Cant here what he is saying, repeating my answer back to me in the form of questions and then telling me he could not verify me. ***. Been looking to switch for a long time after a few dealings with incredibly bad service from the 'premier' desk. call ref. ********** 518

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Oct 2017, 10:38
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)

's update12 Oct 2017, 07:19
Reviewer Update
No answer from FNB. I've allready decided to close all my accounts, just waiting to see offerings from Tyme and Discovery in 2018.