Premier banking = no value for money (worst customer service)

<p>An FNB ATM in Vereeniging swallowed my cheque card on Sunday. Monday I phone premier banking informing them my card was swallowed. The lady I spoke to told me she would cancel the card and then asked me if she must get me a new card. I responded no I'll use my fingers to swipe, of course I need a new card. She told me it would take 3 to 5 days for me to get my card. I told her to have them sent it to the Lephalale branch. This morning I phoned premier banking again to track my cards. Now I'm told it takes 5 to 7 working days and at this stage she doesn't have any info with regards to my cards. I can't do any online shopping and I'm missing out on ebucks points because I have to do ewallets that is also costing me extra money.</p> <p>I should have moved back to Standard bank a long time ago. With them you definitely get value for your money.</p>