TF
Tanya F

1 reviews | Active since Mar 2011

08 Jun 2017, 10:03

PREMIER BANKING NEVER RESPONDS

<p>I have requested assistance numerous times through premier banking since January 2017 and have not received a single response to any of my queries - it is now 6 months later. I am in the process of deciding whether to downgrade my account or move to another bank because this is the most ridiculous lack of service!</p>

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Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Jun 2017, 10:17
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards Complaints Resolution

Naomi Petersen

*** (option one)

FNB (First National Bank)
FNB (First National Bank)'s reply08 Jun 2017, 10:17
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards Complaints Resolution

Naomi Petersen

*** (option one)