PREMIER Banking is a load of *******

<p>"Thank you for your message received on 2017-06-19 at 09:51:43. It has been sent to the Premier Suite, who will respond within one business day. " - This is the automated response I get when logging a call. It is now 26 June and I have received no further feedback.<br /><br />17 MAY I app**** for a new credit card, which I did receive rather timeously. However, FNB issued a faulty batch of cards. To date I am still waiting for a new one to be delivered, or some feedback (other than only from a 3rd party courier service). <br /><br />Your PREMIER banking is a load of *******, 95% of the time I use one of my "personal bankers", it takes longer than the promised time to be contacted. And then to get the actual issues resolved, well, that's like opening a lucky packet isn't it?</p> <p> </p> <p>Do you think 40 days is acceptable to be waiting for a new credit card? This has put me in a number of difficult situations where a CC is required. </p>