1 reviews | Active since Oct 2018
Premier Banking: How can we NOT help you?
<p>I logged a request via the website on 20 June and have received absolutely NO response!</p> <p> </p> <p>My request was for assistance as FNB double debitted my account and I want access to that money to honour other payments. Please just help me.</p> <p> </p> <p>Your Premier Banking is a joke! When they do respond, they don't help. Absolute waste of time, effort and branding!</p>
Good day chezzius,
I have tried calling you. Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the Premier department who will provide you with feedback regarding your concerns and service failure.
The reference number is 950562.
Regards Complaints Resolution
Melinda Duvenhage
Email address: ********** Tel number: ********** (option one)
Good day chezzius,
I have tried calling you. Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the Premier department who will provide you with feedback regarding your concerns and service failure.
The reference number is 950562.
Regards Complaints Resolution
Melinda Duvenhage
Email address: ********** Tel number: ********** (option one)
Phoning me once, sending me an email and an sms to tell me you tried to phone me isnt service. I am in meetings during the day and have my toddler with me at night.
Honestly, I don't want to speak to someone - I don't see why I should make time to speak to someone. My request is clear, just action it. Simple.
All I want is the service that 'supposedly' comes with Premier Banking... where I can email and make requests and dont have to speak to someone... Just deliver your service please!
Phoning me once, sending me an email and an sms to tell me you tried to phone me isnt service. I am in meetings during the day and have my toddler with me at night.
Honestly, I don't want to speak to someone - I don't see why I should make time to speak to someone. My request is clear, just action it. Simple.
All I want is the service that 'supposedly' comes with Premier Banking... where I can email and make requests and dont have to speak to someone... Just deliver your service please!