Premier banking - horrible service

<p>So I got presented with the option to upgrade to private banking, thinking this is a good move I clicked yes.</p> <p>Now i found out that I no longer will be qualified for ebucks as there is a minimum amount required into the account on private client. </p> <p> </p> <p>I sent the request to downgrade back to premuim banking, my cheque account is 100% but my credit cards are a mess, I still have an active private client credit card and my premuim credit card isnt working.... </p> <p> </p> <p>I requested the downgrade on the 12th via telephone. Still no result on the credit card ... I have phoned 3 times in the meanting also,,,, no results</p> <p> </p> <p>Fnb please reconsider calling this your premuim banking as this is way worse than the gold account I had at standard bank.... </p> <p> </p> <p>No answer either today on the premuim banking line??? </p> <p> </p>