PREMIER BANKING: HIGH CHARGES, NO BENEFITS. JUST EMPTY PROMISES.

<p> I have been banking with fnb for just over 3 years, both personal and business banking. I have found no peace of mind at fnb. Service has been horrible at various branches, so I have simply avoided visiting the branches, I was upgraded from a Gold cheque account, which had reasonable charges as well as slow lounge access, to a private clients account, with premiere banking. This was no upgrade at all, the charges are very high, and they took away my slow lounge access. I do not understand what I am paying for. 2 months ago, I was informed that slow lounge access for me was restored, by a rule change, I went to the lounge 3 times, but always checked at the door with administration, to verify that I qualified for free entry. I was told yes. But now a week later, I have been debited R750. fnb **** to me, some *********** person gave me false information. I am tired of paying high charges and having no benefits. I intend on taking both my business and personal banking elsewhere. Enough is enough! </p>