Premier Banking for what???
<p>FNB have a habit of debitting my account for my Credit card once the payment has already been made. i requested a reversal 2 weeks ago, and still no-one bothered to get back to me! I dont understand what i need to pay for Premier banking for when no-one knows what they doing! i escalate to Team Leaders, still nothing. Your servicde is ridiculous Premier Banking! I was givena reference number that was still waited ********** </p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)