<p>Wow, as proud ex-employee of FNB Corporate Umhlanga for nearly 10 years it AMAZES that I have to come on to Hello Peter to be heard and taken seriously to DECREASE MY CREDIT CARD LIMIT.</p> <p>I contacted my "TEAM OF BANKERS" 3 weeks ago, to say DECREASE MY CREDIT CARD LIMIT, for the last 3 phone calls I have been told outright that it will happen the SAME BUSINESS DAY. that was last week WEDNESDAY.</p> <p> </p> <p>I have other bank accounts with Standard and Absa for my bigger accounts, but i keep these smaller accounts because my staff account and my first job was through FNB, but it is becoming increasingly difficult to warrant keeping this account when deep down I know you are holding back one last R199 charge for the credit card account monthly charge :)</p> <p> </p> <p>So whoever has the hard job of replying to this, pickup the phone to Premier and give them this ref FNB Premier Banking Online Complaint Request Ref: SI- ********** and ask them what BS they have rolled up and ask them to actually logon to bankserve and run the tapes to get done please.</p> <p> </p> <p>Yes FNB you are innovative, but since Michael Jordaan left your service has been a joke.</p> <p> </p> <p>Luke Martins</p> <p>Ex - Online Banking Corporate Segment</p>
Good Day
We thank you for taking the time to highlight your concerns and in order for me to be able to log a formal complaint can you provide us with the Id or account number upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Best regards,
Good Day
We thank you for taking the time to highlight your concerns and in order for me to be able to log a formal complaint can you provide us with the Id or account number upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Best regards,
Hi Daffnie,
********** 210080 is my ID number.
Hi Daffnie,
********** 210080 is my ID number.
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option 1)
Best regards,
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option 1)
Best regards,
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